Job Title: Customer Services & Communications Coordinator

Department: Library

Location: RCSI Dublin, 26 York Street, Dublin 2

Reporting to: Associate Librarian, Library Services Delivery or nominee

Term of office: Permanent Full Time


The Customer Services & Communications Coordinator will play a key role in maintaining, developing and delivering library customer services and engagement activities, online and onsite, to support the learning, teaching, research and clinical activities of RCSI.  Working collaboratively within the library team the post holder will have responsibility for the delivery of customer services in 26 York Street and will work with others across the team to drive and deliver innovative approaches to library communications, onsite and online user engagement, and outreach activities to promote library services.   They will coordinate a team of experienced paraprofessional staff to deliver on all aspects of customer services in 26 York Street, and work in close collaboration with the Clinical Librarian, based in Beaumont Hospital, to develop and deliver customer services across RCSI Library locations and online. This position offers an ambitious and motivated individual opportunities to shape and evolve customer services, communications and user engagement activities in RCSI Library. #rcsir #rcsia

Job Description – Customer Services and Communications Coordinator
Closing date: 5:00pm, Monday, 25th April 2022

Royal College of Surgeons in Ireland

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