Job Description

Grade IV – ICT Support Laptop Initiative

Vacancy ID
Contract Type Fixed Term Contract– expected duration of 2 years
Reporting to The Deputy Librarian & liaising with Access Officer – Student Services

Technological University of the Shannon Midlands Midwest – Athlone Campus

The role

This role will be the main end-to-end administrative support for an innovative initiative to ensure that laptops are available to students who otherwise might not be able to engage fully in their studies and their time in college. The post-holder will be a critical part of a multi-disciplinary team across the library, student services and IT addressing the digital divide that can negatively impact students from a range of disadvantaged or underrepresented backgrounds in third level.

Minimum Qualifications/ Experience


  • Have the requisite knowledge, skills and competencies to carry out the role. Competencies will be informed by best practice Public Appointment Service competency frameworks for the Irish Public Service;
  • Be capable and competent of fulfilling the role to a high standard;
  • Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at 5 the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise;


  • Understand and demonstrate knowledge of the complexities of GDPR parameters in the context of the handling student data
  • Show evidence of excellent organisational skills, communication and interpersonal skills.
  • Be empathetic and caring in their approach to supporting students and engaging with colleagues.
  • Be highly competent with administrative and office management systems and IT systems.
  • Should have at least two years’ experience working in an administrative capacity.
  • The nature of this appointment is such that the post holder will be required to work in a flexible manner and will be required to be available for evening work during term-time (Sept-June) on
  • Previous experience working with 3rd level students.
  • Have previous experience working to bring services and supports to students from socio-economic or disadvantaged backgrounds.
  • Awareness of social welfare systems and supports an advantage.

The appointee will carry out such duties as are assigned including but not limited to the following: –

  • Responsible, under supervision, for administering this initiative, covering application process, selection process and communications with applications at all stages, including maintenance and return of devices.
  • Maintaining reporting and data accurately on the Initiative on an ongoing basis internally with this material the basis of further reporting to the HEA/Dept of Higher and Further Education.
  • Assisting in processing new devices and liaising with internal stakeholders (e.g. IT)
  • Liaising with relevant internal stakeholders regarding applications outcomes and the distribution of the devices for the scheme.
  • Liaising with IT or selected vendor on relevant IT updates to machines, instructions to participants and device maintenance.
  • Administering, via Marketing Department, Students’ Union and project leads, promotion of the initiative to students and facilitating/maintaining feedback data in support of reporting.
  • Support where necessary library onsite and online services in a professional and collegiate manner.
  • Make a positive contribution to all aspects of the library service and advocate for the range of skills, services and expertise of the library team.

  • Any other duties identified by the TU’S Librarian.

Superannuation (new entrant)

This is a pensionable post. Specific details of the scheme will be dependent on the successful appointee’s individual status and therefore such details will be provided at the time of appointment. Applicants should note that they will be required to complete a Pre-Employment Declaration to confirm whether or not they have previously availed of an Irish Public Service Scheme of incentivised early retirement or enhanced redundancy payment. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Irish Public Service employment.

Hours 37 hours per week – net of rest breaks
Annual Leave 23 days per annum. CL 0009/2014 will apply, as necessary.
Salary 32,013 – €46,966 (10 points). The rate of remuneration may be adjusted from time to time in line with Government pay policy
Contact Details The Human Resources Department

Technological University of the Shannon:

Midlands Midwest

Email: (Midwest)


Email: (Midlands)

Closing date: 1.00 p.m. 8th Nov

TUS is an equal opportunities employer, working towards creating and sustaining an inclusive environment which promotes equality, embraces diversity and is committed to work-life balance policies for all.

Additional Information In addition to the minimum qualifications, it may be necessary to introduce further shortlisting criteria. Therefore, candidates may be shortlisted based on qualifications and suitable experience, based on details given on the application form.

We welcome applications from all suitably qualified individuals regardless of gender, civil status, family status, sexual orientation, religion, age, disability, race, or membership of the traveller community.

Only on-line e-recruitment application forms will be accepted.

External applicants can apply for the job HERE

TUS staff who wish to apply must apply via the ESS system.

TUS is an equal opportunities employer, working towards creating and sustaining an inclusive environment which promotes equality, embraces diversity and is committed to work-life balance policies for all.

Personal Data All personal data provided will be handled in accordance with the Data Protection Policy and Privacy Statements.

TUS Midlands Midwest

Athlone Campus Library
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