Grade IV – ICT Support Laptop Initiative

Technological University of the Shannon, Athlone Campus

Contract Type: Specific Purpose, expected duration of 12 months
Location: Midlands Campus, Athlone
This post will primarily be based at the location specified above, but from time to time may require attendance at any of the TU campuses.
Reporting to: The Deputy Librarian
Expected Start Date: June 2024

This role will be the main end-to-end administrative support for an innovative initiative to ensure that laptops are available to students who otherwise might not be able to engage fully in their studies and their time in college. The post-holder will be a critical part of a multi-disciplinary team across the library, student services and IT addressing the digital divide that can negatively impact students from a range of disadvantaged or underrepresented backgrounds in third level.

Principal duties and responsibilities: The appointee will carry out such duties as are assigned including but not limited to the following: –
• The nature of this appointment is such that the post holder will be required to work in a flexible manner and will be required to be available for evening work during term- time (Sept-June) on
• Responsible, under supervision, for administering this initiative, covering application process, selection process and communications with applications at all stages, including maintenance and return of devices.
• Maintaining reporting and data accurately on the Initiative on an ongoing basis internally with this material the basis of further reporting to the HEA/Dept of Higher and Further Education.
• Assisting in processing new devices and liaising with internal stakeholders (e.g. IT)
• Liaising with relevant internal stakeholders regarding applications outcomes and the distribution of the devices for the scheme.
• Liaising with IT or selected vendor on relevant IT updates to laptops, instructions to participants and device maintenance.
• Administering, via Marketing Department, Students’ Union and project leads, promotion of the initiative to students and facilitating/maintaining feedback data in support of reporting.
• Support where necessary library onsite and online services in a professional and collegiate manner.
• Make a positive contribution to all aspects of the library service and advocate for the range of skills, services and expertise of the library team.
• Any other duties identified by the TU Librarian

 Job description – ICT support laptop initiative

Technological University of the Shannon

Midlands Midwest
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