Health Information Manager

The Irish Heart Foundation is Ireland’s national charity dedicated to fighting heart disease and stroke. Every hour someone in Ireland suffers a stroke and every day hundreds of people are diagnosed with heart conditions. The lives of these people are often cut tragically short. Many are left with disabilities. Almost 9,000 die from heart conditions and stroke every year in Ireland making cardiovascular disease one of the nation’s biggest killers. We work to turn this around – support people to live healthy lives and avoid cardiovascular disease, but also to support people living with heart conditions and stroke.

The Role

The Irish Heart Foundation has a fundamental role in providing information on all aspects of cardiovascular disease, from risk factors and healthy lifestyle behaviours to diagnosis, treatment and management, both in print and online. It is essential that this information is accessible, of high quality, up to date and consistent with IHF brand.

We require a Health Information Manager to lead cardiovascular information provision, positioning the Irish Heart Foundation as leaders in this space. The ideal person will be passionate about understanding the information needs of the public, patients and health professionals and will be ambitious in providing them with supportive, easy to understand and relevant content. A health qualification is not essential.

Reporting to the Director of Health Promotion, Information & Training, this role is cross-organisational, working with health promotion, patient support and communications teams.

Key Responsibilities:

  • Cross-organisational leadership of the Information Project, advocating for a consistent user-focused approach to health information across all departments.

  • Develop, implement and monitor appropriate systems and processes, to ensure information is accessible, of high quality, up to date and consistent with IHF brand.

  • Develop a content management process. Project manage the redevelopment of health promotion and patient support content, championing a variety of formats.

  • Build on existing audit and project recommendations to further understand the information needs of the public, patients and health professionals.

  • Benchmark information against similar organisations and engage with other heart and stroke organisations to explore opportunities for sharing of content.

  • Build relationships with health professional stakeholders to understand their information needs, that of their patients and relevant patient touchpoints.

  • Support development work by the web team and project manage a blended approach to how content is presented online using a variety of formats.

  • Improve the accessibility of information to include reviewing current practice and developing an organisational accessibility statement.

  • Identify gaps in information and increase the content available on the mental health and psychological impact of CVD

  • Run training on content creation for staff and health professional volunteers.

  • Engage with relevant community organisations to collaborate on meeting specific information needs e.g. Travellers, ethnic minorities and older people.

  • Explore feasibility of creating a database of services and supports for patients

  • Consider the concept of organisational health literacy and how it could apply to the IHF’s work.

  • Manage the dissemination of the Irish Heart Foundation’s ‘Cardiac Rehab for All’ programme material.

Skills and Experience Required


A relevant third level qualification. This role could suit candidates from many professional backgrounds, including but not limited to, health (e.g. health promotion, public health or nursing etc) social science, project management, communications, marketing, library & information studies or journalism.

Minimum 3 years demonstrable relevant experience required.


  • Excellent project management skills and experience.

  • Ability to build professional relationships internally across all levels of the organisation and externally with a variety of stakeholders.

  • Strong communication (verbal and written), interpersonal skills and empathetic approach.

  • A self-motivated person able to work autonomously with strong administration, prioritisation and time management skills.

  • Strong planning capabilities are essential.

  • Experience of needs assessment, questionnaire development and focus group facilitation.

  • Experience of content creation and resource development.

  • Familiarity with health promotion and/or patient support settings is desirable.

  • Awareness of health inequalities and health literacy practices.

  • Excellent attention to detail.

  • Fluent written and spoken English.

  • Digital proficiency including MS office suite and CRM database

  • Ability to represent the Irish Heart Foundation in a professional manner at all times.

Details of Role and Application process

This is a full-time permanent role, Monday to Friday. The role is based in the Irish Heart Foundation’s offices in Rathmines, Dublin. Currently staff are working remotely and the successful candidate will be supported to work remotely initially according to public health guidelines.

To apply please provide an up to date curriculum vitae and cover letter outlining how you suit the post by email to Siobhan Browne, HR Consultant.


The closing date for this position is Friday 4th February 2022.

The Irish Heart Foundation is an equal opportunities employer.

The Irish Heart Foundation has a no smoking policy. Employees are not permitted to smoke whilst undertaking any duties on behalf of the Foundation.

Irish Heart Foundation

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