Job Title: Information and Knowledge Services Administrator

Role: Responsible for the administration and maintenance of the internal Knowledge Management

System (KMS). The KMS provides our staff with a single desktop access point for internal and external legal information resources.

Key responsibilities

• Administration and maintenance of Knowledge Management System (KMS)
• Loading of new documents and content to KMS
• Preparation of documents for inclusion on KMS (document cleansing, redacting)
• Maintenance of collections of documents and resources on KMS
• Maintenance of federated search engine tool on KMS
• Assist in the selection and implementation of new systems
• Liaise with external suppliers and IT in relation to system fixes and upgrades
• Preparation of key reports and audits relating to usage of KMS
• Assist with publication of e-zines/current awareness bulletins
• General offices duties including photocopying and filing


• Region 2-3 years administration experience in a corporate/professional services environment
• Excellent computer skills: Microsoft Word, Excel, Outlook essential
• Knowledge of document management systems such as Hummingbird DM, Worksite
• Excellent oral and written communication skills
• Accuracy and attention to detail is essential
• Excellent organisational skills
• Ability to multitask and prioritise tasks and see through to conclusion
• Ability to work both as part of a team and on own initiative
• Flexible approach to work
• Willingness to learn new skills


• Experience of Knowledge Management systems
• Experience of system testing, liaising with IT to install fixes, upgrades etc


William Fry

William Fry
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