Library Application Manager

Why Novartis

125,000 – The number of Novartis associates that our services reach!

Consider the possibilities or re-imagining the next generation of library, information and knowledge services. We have a vision of an unparalleled global service with state of the art integrated solutions that support one of the world’s leading Pharmaceutical companies on its journey to develop medicines with innovative approaches that will support our mission. Are you willing to explore what is possible and eager to have impact to drug discovery? Do you understand the sheer potential of how we use and distribute information, learn, assimilate and build knowledge? Do you want to be part of something new and different, developing core and new information services for Novartis? Then we need to hear from you.

We are Novartis. Join us and help us reimagine medicine.

Job Purpose:

The Library Application Manager / System Librarian manages external integrated library applications to support the strategic goals of Novartis and leverage technology.

They will deliver value added knowledge through automated systems that synthesize scientific, business, and intellectual information to Novartis customers.

They will also manage applications in a way that it meets the ongoing and further needs of a defined business area.

Key Responsibilities :

• Act as the owner of the library SaaS application, with overall accountability for global performance and stability
• Configures and test applications and application user interfaces (UI) per approved technical designs. Adapt application UI to NVS standards.
• Support setup and maintenance of interfaces to other systems using the ILS publishing or reporting processes, support integration of Integrated Library System (ILS) API into NKC workflows
• Support ILS Analytic module, provide support for setup of reports and dashboards
• Collaborate with internal NKC staff to determine scope, goals and objectives for application integration and enhancements
• Provide technical expertise for the planning, definition of requirements and delivery of new services
• Interface to internal customer and “bridge” between IT services and external application providers
• Take accountability to ensure adherence with Security and Compliance policies and procedures within Application Technology service scope
• Identify technical trends, monitor application roadmap, responsible for change management

About the Novartis Global Service Centre in Dublin:

The Novartis Global Service Center (NGSC), Dublin, was set up in 2013 and is located in a state-of-the-art facility on the Merrion Road in Ballsbridge. The center, one of five around the world, delivers a broad variety of services to the Novartis divisions and organizations worldwide. Services offered by the Dublin team include scientific and commercial services, IT, HR Operations and Procurement. There are currently several hundred associates employed at the site with 32 nationalities speaking 28 languages.

Novartis is a world-leading healthcare company that provides innovative solutions to address the evolving needs of patients and societies. Novartis Group companies employ approximately 120,000 full-time-equivalent associates and its products are available in more than 180 countries around the world.

Novartis Ireland Ltd. has been certified as a Top Employer 2019 by the Top Employers Institute for its exceptional employee offerings!

Benefits of Working for Novartis:

Competitive salary; Annual bonus
Pension scheme; Share scheme
Health insurance; 25 days annual leave
Flexible working arrangements
Subsidized dining facilities
Employee recognition scheme


• Masters of Library Science with relevant information technology or scientific background.

• English written & spoken, additional languages advantageous

• Strong knowledge / experience in application management including Link Resolver technologies, Content Management with Integrated Library Systems, Document delivery and Literature Search Engines / Discovery Indexes from providers like ExLibris (ALMA, UResolver, PRIMO, Primo Central Index)

• 3-5 years of work experience in a corporate (pharmaceutical, technical or medical) Information Centre with focus on independently leading application lifecycle management and related projects

• Work independently with technical and management coaching

• Good analytical skills, excellent information science and technology skills

• Possess excellent oral and written communication skills, excellent skills in managing applications and technical projects

• Demonstrate proven ability to positively impact project goals and directions based on analysis of available information

• Demonstrate Novartis Values & BehavioursNovartis are an equal opportunities employer and welcome applications from all suitably qualified persons


We are reimagining medicine
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