Position: Library Systems Manager
School/Department: Information Services
Reference: 16/105036
Closing Date: Friday 25 November 2016
Salary: £39,324 – £51,260 per annum (including contribution points)
Anticipated Interview Date: Monday 9 January 2017
To manage the development, implementation and support of the IT systems which underpin Library Services, including the Library
Management System for Queen’s and the Libraries hosted under contract.
1.Manage and develop the Library’s IT systems, including the Library Management System for Queen’s and the Libraries hosted under contract.
2.Lead, manage and motivate a team of professional, non-professional and technical staff to provide IT support to library staff and users of the Library’s systems; manage the Library Systems Service Desk.
3.Provide advice, guidance and direction on the technical aspects of policy, operational and service issues.
4.Manage and develop the Library’s Digital Channel, including the Library website and Social Media.
5.Manage the development and implementation of systems and services to integrate the Library’s systems with other information services and systems.
6.Develop innovative solutions for service planning and operation; keep abreast of developments in the area to anticipate end users’ needs, identify opportunities and facilitate change.
7.Manage service level agreements with external libraries whose systems are hosted under contract and implement associated development plans.
8.Manage the budget for library systems and ensure that budgets are not exceeded; manage the procurement of software subscriptions, maintenance agreements and the rolling replacement of all hardware in Library Services; manage relevant supplier relationships.
9.Lead projects involving a range of staff in Information Services to develop and implement new services and processes which impact on the entire University community or significant external user groups.
10.Management responsibility for ensuring compliance and good practice in relation to current legislation.
11.Contribute as a member of the Library Management Team to the development of strategy, policy and practice.
12.Ensure professional and quality service standards are maintained and applied within area of team activity.
13.Collect, analyse and present reports, statistics and other data relating to the management and work of Library Services.
14.Carry out any other duties which are appropriate to the post as may be reasonably requested by senior management.

Planning and Organising:
1.Play a leading role in shaping the strategic direction of Library Systems, planning and organising activities of others.
2.Project manage activities to facilitate major service, policy and operational changes with broad university impact.
3.Key participant in operational planning process, to support strategic direction.
4.Oversee a number of areas of work or a number of projects, to ensure each is managed and delivered to time and budget.
5.Provide significant influence on the structure and development of library systems.
6.Shape strategic direction of own area of activity in the context of wider Divisional and Directorate plans.

Resource Management Responsibilities:
1.Manage allocated resources/ budgets for the section to ensure maximum value is delivered for resources deployed.
2.Co-ordinate resource and budget planning for delivery of library systems.
3.Manage a team of professional and support staff to ensure the successful delivery and development of library systems and IT support services.
4.Responsibility for staff development and appraisal.
5.Provide expert guidance for the development of library systems.
6.Selection and recruitment of staff.

Internal and External Relationships:
1.Represent and promote the area and the University at both internal and external meetings and events to ensure that issues are appropriately represented and acted upon.
2.Liaise with senior staff in external Libraries hosted under contract to establish and implement strategic service requirements and priorities.
3.Liaise with key service users to establish and implement strategic service requirements and priorities.
4.Provide leadership and guidance to other professional staff in Information Services in relation to library systems.
5.Interact internally and externally to generate ideas and co-ordinate the development of new working practice.
6.Represent the University at conferences and participate in the organisation of conferences hosted by the University.
7.Network with fellow professionals in the wider community to represent and promote Library Systems both within the University and through external bodies.

1.Candidates must either: Be qualified librarians with a degree or a postgraduate qualification recognised by CILIP in Librarianship, Information Studies, Information Management, Or, Have a degree in Computer Science or related relevant discipline.
2.A minimum of 4 years’ professional experience in a related/similar role.
3.Experience of managing and developing an integrated  library management system.
4.Experience of managing and developing staff.
5.Experience of managing significant IT systems.
6.High level of technical skills in managing and developing Library IT systems and services – e.g. Windows operating system environments, web technologies, social media.
7.Authoritative knowledge of work practices and professional guidelines relevant to area.
8.Demonstrable knowledge of a range of library operations and an understanding of key developments and trends in library systems and service delivery in an academic library setting.
9.Demonstrable awareness of the current and future strategic direction of UK Higher Education.
10.Well-developed communication and interpersonal skills.
11.Must demonstrate ability to communicate technical information to colleagues and non-technical users of all grades with clarity and effectiveness.
12.Able to communicate with and relate to people at all levels both internally and externally.
13.Ability to plan and organise work activities.
14.Ability to lead and motivate a team of staff.
15.Proven analytical and problem solving capability.
16.Ability to influence stakeholders including effective relationship and partnership building skills.
17.Must be committed to personal and professional development and participate in relevant regional and national forums and events.
18.Willingness to work evenings or weekends as required.
19.Willingness to travel throughout UK as required.

1.ITIL foundation certification.
2.Both a library and a degree level computing qualification.
3.Experience of managing significant IT systems in a library setting.
4.Demonstrable project management skills and experience.
5.Experience of working in an ITIL environment.
6.Experience of managing and controlling budgets and an understanding of financial management procedures.
7.Post-qualification professional experience in an academic library setting.
8.Experience of managing and delivering library services under contract.

For further information please contact:
Ms Maire Bradley, Tel; 028 9097 6261, Email;
Further details for international applicants.

Queen's University Belfast

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