Job Description
Ref: 1372097
Role: Library Systems Officer

Reports to: Library Systems Support Manager

Responsible to: Library Systems Support Manager

Job Purpose To be responsible for leading the university-wide technical development, delivery and support of:
· core library management and associated systems, and
· their integration with other library applications and corporate systems and services.

To assist with the planning, delivery and support of:
· other library web-based information and administrative services, both locally and externally hosted, and
· specialist library desktop applications.

Faculty/Department: Finance & Information Services Directorate
School/Section: Library Systems
Campus: Jordanstown
Position Type: Full Time
Duration of Post: Permanent
Salary Range: £31,386-£37,403
Closing Date: 1 Nov 2013
Interview Date: 13 November 2013

Main Duties

1. Leads in the development, management and support of the University’s core library management and associated systems to ensure their operational effectiveness and best fit for end users and library staff.
2. Monitors and reports on core library management systems to ensure that satisfactory standards of service are maintained and opportunities for improvement are identified. This includes monitoring supplier’s service level agreements (SLA’s) and delivering designated key performance indicators (KPI’s).
3. Takes the initiative in analysing emerging trends and technologies, specifying resources required and identifying potential issues in the area of core library management and associated systems, providing options and making recommendations to support future library and departmental planning and decision-making.
4. Responsible for assisting with the gathering of library and other end-user requirements and providing specialist advice and guidance to assist the identification, evaluation and selection of ICT based solutions and/or services to meet those needs and wider departmental and institutional objectives.
5. Provides expert advice, in the form of written reports and presentations, to senior managers and other key users both within the Library, FISD and other internal departments and external agencies as required.
6. Supports the Library Systems Support Manager and the Systems Librarian in the risk assessment and business continuity planning of core library management and associated systems and services.
7. Provides specialist support in the identification and resolution of problems to library front-line and back office staff, library and institutional help desks and end-users.
8. Liaises with Library User Services and Resource Management teams, colleagues throughout FISD and other departments, external suppliers and agencies with regard to service planning and implementation, operational issues and problem resolution as appropriate.
9. Contributes to the planning, delivery and support of:
a.i. Other library web-based information and administrative services, both locally and externally hosted, and
a.ii. Specialist library desktop applications.
10.Trains and provides documentation for Systems Support and other staff and users on library systems and services as required.
11.Manages, supervises and develops staff assigned to routine tasks and specific projects.
12.Contributes to the recruitment and selection of staff
13.Works as an effective member of the Systems Support team and participates in library, departmental and institutional project teams, managing and leading any such projects where appropriate.
14.Works independently and exercises initiative within the framework of their responsibilities, and contributes to collaborative decision making.
15.Any other duties appropriate to the grade and nature of the post.

The University is committed to developing all employees and operates a Developmental Appraisal Review (DAR)  which is mandatory. You will be required to meet with your manager at least once every two years as part of the DAR process. If you have line management responsibility for other staff you will be required to conduct a DAR meeting with your staff at least once every two years.

All staff in the University have a responsibility to comply with the University’s Equal Opportunities Policy and Health and Safety Policy. Line Managers have particular responsibility for ensuring compliance with these Policies within their own area.

University of Ulster

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