TECHNICAL WRITER
RESEARCH & DEVELOPMENT DEPARTMENT
Innovative Interfaces creates cutting-edge products that allow libraries to succeed in a modern technology environment and the freedom to implement solutions that best meet their specific needs.
An established company with a vision for the future, Innovative connects with thousands of libraries of all types in over 50 countries.
Innovative Interfaces is looking for a Technical Writer for its Dublin office. Working closely with the development team in Ireland, this writer will create and maintain documentation for new and existing development. This writer also will work collaboratively with writers in the US office (in Emeryville, California) to maintain a software implementation manual and end-user documentation in support of the training department. This position requires an experienced and highly motivated individual that is able to grasp complex software and learn quickly.
Responsibilities:
- Write clear, concise, and logically organized descriptions of system functions. Edit documentation for the same qualities.
- Participate in the development process and act as advocate for end-users.
- Manage ongoing, detailed documentation projects.
- Address errors in documentation by researching edit requests through calls and making changes as appropriate.
- Follow style guides and procedures.
- Meet publication deadlines.
- Work independently and with others.
- Work effectively and accurately under pressure.
Required Qualifications:
- BA or BS in a writing or computer technology field
- Evidence of high level of writing and editing skills, and understanding of task-based documentation (writing samples)
- 2 – 5 years technical writing experience
- Strong communication and interpersonal skills
- Experience using Madcap Flare, or similar authoring/publishing platform
Desired Qualifications:
- Experience with UNIX, Perl, JavaScript, SQL, or library-related work. Experience with SCRUM or other Agile development methodology.
To apply please email directly:InnovativeInterfacesGlobal@iii.com
This position will be based in the Dublin, Ireland office.
*Please note that to be considered for this position you must have authorization to work in the EU.
www.iii.com
Innovative Interfaces is an Affirmative Action/Equal Opportunity Employer