Title: User Experience and Engagement Coordinator (Operations Lead)
Department: Library
Tenure: Permanent Full Time
Location: RCSI Dublin, 26 York Street, Dublin 2.
Reporting to: Associate Librarian, Library Services Delivery or nominee
The User Experience and Engagement Coordinator will play a key role in maintaining, developing and delivering library customer services and engagement activities online and onsite to support the learning, teaching, research and clinical activities of RCSI. Working collaboratively within the library team the postholder will have responsibility for the delivery of customer services in 26 York Street and will work with others across the team to drive and deliver innovative approaches to engagement and outreach activities to promote library services. They will coordinate a team of paraprofessional staff to deliver on all aspects of customer services in 26 York Street, engagement and outreach services and promotional activities. They will work in close collaboration with the Clinical Librarian developing and delivering customer services across RCSI Library locations. This position offers an ambitious and motivated individual opportunities to shape and evolve customer services and engagement activities in RCSI Library.
Closing date: Wednesday July 29th, 5.00pm
